We continually strive to improve our business, whilst maintaining our accreditations, approvals and registrations; a recognition of our commitment to standards and fulfilment of national building, electrical, heating and plumbing requirements.
Our aim is to consistently deliver 'excellent' service and ensure our customers recommend us to others. Thus, we are proud when many of our customers take the time to congratulate us on a job well done, which is proof of our dedication, competence and the service levels we provide.
We aim to provide value for money and deliver a quality service with high standards in order to consistently achieve our customer's expectations.
Our Management Systems are continually developing to meet ISO9001 quality requirements and support our aim of continually improving and providing a service that meets customer and regulatory requirements.
Our National and Government registrations ensure our work complies with quality standards and a 10 Year warranty, NHBC, LABC or similar is provided with every new home, giving you confidence and assurance.
We ask our customers for feedback by completing a Customer Satisfaction Survey, providing us with a rating and comments, as we want to ensure we continually improve and that you would use us in the future and recommend us to others.
Health and Safety is paramount and Atkinson’s are fully aware of our responsibilities to ensure compliance with all legislation with regards to: employees, site visitors, householders, property owners and the general public.
Our teams are trained and we are accredited members of the national health and safety pre-qualification schemes: CHAS, SafeContractor and Constructionline who scrupulously audit our planning and arrangements.
We are registered members of the National and Government Bodies for: fire, heating, gas, oil and electrical installations, which ensures we maintain the highest standards of safety throughout.
We take the impacts of our business on the environment seriously and we are committed to conserving natural resources, operating in a manner sensitive to the environment and complying to relevant legislation.
We monitor our Carbon Footprint, with the aim to reduce this year on year with the implementation of new products and technology, stringent waste and recycling management and monitoring of gas, electricity, fuel and water usage.
Our new homes are designed to be energy efficient and reduce carbon emissions to ensure that they are more sustainable.